Code of Ethics
Integrity
NMCI’s work shall be carried out in a professional, independent and impartial manner.
NMCI’s work shall be carried out honestly, with no influence tolerated in respect to any deviation from either approved methods and procedures or the reporting of accurate results.
Data, test results and other material facts shall be reported by NMCI in good faith and will not be improperly changed.
All reports and certificates issued by NMCI shall correctly present the actual findings, professional opinions or results obtained.
Confidentiality
NMCI shall treat all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.
Any personal data / information which is recorded, whether this be in electronic or manual format to be governed by confidentiality and data protection policy.
Conflicts of interest
Conflicts of interest shall be avoided with any related entity in which there is a financial or commercial interest and to which services are provided.
Conflicts of interest shall be avoided between the companies and/or divisions engaged in different activities but which may be providing services to either the same client or each other.
Employees shall avoid conflicts of interest with the activities of the company.
All employees shall be free from any conflict of interest. Conflicts of interest can include, but are not limited to, ownership or involvement in outside interests that could influence or adversely affect the employee’s performance or the Company’s reputation.
Anti-Bribery
No reward, gift, or favor in return for, or dependent on, the outcome of any work will be accepted and any offer will be reported.
NMCI prohibits (a) the offer, giving, or acceptance of a bribe in any form, including kickbacks, on any portion of a contract payment, or (b) the use of other routes or channels for provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers or employees of any such party or government officials.
While the Company is Customer Focused in providing its service, it will not tolerate any breach of Ethics, Law, or Company Policy in order to satisfy Customer requirements, whether stated or implied. Any attempt to subvert this policy is to be reported to management either through normal channels or the confidential facility.
Fair Labour
NMCI shall comply the fair labour standards which establishes equal employment opportunities, minimum wage, overtime pay and record keeping.
Health and Safety
Employees shall abide by the rules specified in the Health and Safety manual which is given during employment process.
Fair Marketing
All employees shall (a) conduct marketing (including comparisons with, or references to, competitors, competitors’ services or third parties) in a manner that is truthful, not deceptive or misleading or likely to mislead, and is consistent with applicable laws; and (b) present itself in a fair manner; and (c) ensure presentational information, including descriptions of NMCI’s network and affiliations, resources employed and services provided, is accurate and unambiguous.
No misrepresentation of financial data will be made. All financial reports will reflect accurately the current position and performance of the Company in accordance with Company Policy and legal requirements.
Inquiries, Complaints or Feedback
Compliance officer should be contacted at 1-800-362-8588 (Phone) or qualityassurance@nmcigroup.com (email) if: – any clarification is required about Compliance Program and Rules abreact is observed.
For any other inquiries, complaints or feedback, visit Contact page Any infraction of the abovementioned policies will subject the employee to disciplinary action, up to and including dismissal.